Room Attendant
On-Site | daily worker
Overview
Description
The Room Attendant is responsible for maintaining the cleanliness, tidiness, comfort, and completeness of guest rooms in accordance with the hotel's operating standards. This role plays an important part in creating a comfortable and enjoyable guest experience through friendly service, attention to detail, and the maintenance of high standards of cleanliness, sanitation, and room presentation. The Room Attendant is also responsible for reporting room conditions, maintenance issues, and guest requests to the relevant departments to ensure service quality and guest satisfaction.
Responbilities
- Guest Room Cleaning and Preparation
- Cleanliness and Sanitation
- Room Facilities and Supplies Inspection
- Guest Service and Requests
- Lost and Found Handling
- Room Status Reporting
- Linen, Amenities, and Equipment Management
- Safety and Security
- Coordination and Teamwork
Responbilities
- A minimum of one year of experience in Housekeeping or a similar position within the hospitality industry is an advantage.
- Knowledge of guest room cleaning procedures, bed-making techniques, and hotel cleanliness and sanitation standards is an advantage.
- Strong attention to detail and the ability to maintain high standards of cleanliness and room presentation.
- Positive work attitude, honesty, discipline, responsibility, and a strong commitment to guest service.
- Ability to work independently and collaboratively as part of a team.
- Good communication skills in Bahasa Indonesia; basic English communication skills are an advantage.
- Physically fit and capable of performing housekeeping duties, including standing, walking, bending, and handling supplies as required by the role.
- Willingness to work shifts, including weekends and public holidays.